Tech Help and Service Requests
Service Requests and Tech Help
Tech Help Page
Fordham IT oversees and processes requests for many kinds of administrative accounts and forms associated with using technology at Fordham. Make your requests using the Tech Help page in My.Fordham.edu. The log in for the my.fordham.edu portal is found in the top maroon navigation bar of fordham.edu. After you log in, the Tech Help page can be found under the My Pages drop down at the top maroon navigation bar. For smaller screens, the navigation menu shows as three lines on the top right. Your browser must allow pop-ups for this page.
Account Requests and Forms has a list of requests that can be made at the Tech Help tab.
Accepting Pop-Ups to Access Tech Help
IT Tech Help online support will open in a new window. If the window does not open immediately, confirm that pop-ups are not blocked by your browser. Follow the instructions below to change your settings to allow pop-ups for this page.
Have a problem? Make an Incident Request
Make an incident request if you have a problem with your computer, applications, email, Internet access, printer or other hardware and software.
- Create an Incident Request (pdf)
- Create an Incident Request (video)
- Update an Incident Request (video)
- Close an Incident Request (video)